Call Center Agent [Remote Work]

Mô tả công việc

REMOTE FULL TIME, Native Vientamese Speakers Call Center Agent
Work from the comfort of your home, you will work with your existing PC or laptop. Simply plug your microphone in and you are good to go! At CES Communications we offer retention services. As our caller, you will call our inactive clients to interest them in using our services again by reading from scripts provided on our platform. Full training is provided.

Responsibilities
• Using scripts to provide information about product’s features, prices etc. and present their benefits over the phone
• Ask pertinent questions to understand the customer’s requirements
• Making calls according to a script that is assigned to each campaign that you are calling. You may also see further information about the contact and the client
• Reaching the assigned number of calls per campaign on a daily basis
• Following our Call Center standards and targets to maintain our quality service
• Reporting to Call Center Manager
• Flexible working hours
• Ability to access the history, duration, and statistics of your calls which will give you an overall picture of your performance

*We offer:
Full paid Training
4,50€ per hour (1,155 Dong per hour)
Monthly contract to be renew every month after agreed on the schedule for both sides.
Working time is between 1pm and 8 pm.
The candidate must be self-employed to pay his own taxes.
Immediate start.